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Using thresholds in your favor
The key is to understand the different sensory thresholds in order to use
them in your favor. When it comes to consumers’ absolute threshold, you
must create advertisements above this threshold. For example, say you’re
advertising in an area that houses multiple advertisements or billboards.
Because of these advertisements, your consumers are experiencing sensory
overload and are unable to process the advertising messages. You may want
to choose to advertise in another venue that isn’t so saturated. This way you
can more easily gain the attention of consumers.
You often use the differential threshold when you don’t want your consum-
ers to sense a change, as when you need to raise your product’s price. In
order to use the threshold in this way, you must focus on the benefits of the
product to outweigh the differences. If a consumer is presented with both
the positive and the negative, he can outweigh the negative perception with
the positive. For example, suppose you raised the price but your lotion is the
best on the market. In that case, you might advertise as being rated the #1
lotion without focusing on the price increase.
At other times, though, you want your consumers to recognize the differ-
ential threshold, perhaps when you increase the size of your product. For
example, consider the shampoo bottle that reads “25 percent more,” but yet
remains the same price. In this situation, you want consumers to notice the
difference, so you focus on both benefits, 25 percent more but for the same
price.
The subliminal threshold is broken when a person is exposed to two differ-
ent messages, which are only shown for a short time. The messages are so
short in time that the consumer isn’t consciously aware of them. Here’s an
example of when you might use the subliminal threshold: You may advertise
a 30-second spot that talks about the new sandwich that you have just intro-
duced, and then shortly thereafter you play a 30-second spot about being
hungry. The consumer subconsciously stores both of these messages and
perceives that he’s hungry and should purchase the new sandwich.
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